Lennox and Addington Resources for Children is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with

disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and meeting our accessibility requirements under the Accessibility for Ontarians with Disabilities Act and Ontario’s accessibility laws.

 

Lennox and Addington Resources for Children is committed to meeting its current and ongoing obligations under the Ontario Human Rights Code respecting non-discrimination.

Lennox and Addington Resources for Children understands that obligations under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and its accessibility standards do not substitute or limit its obligations under the Ontario Human Rights Code or obligations to people with disabilities under any other law.

 

Lennox and Addington Resources for Children is committed to excellence in serving and providing goods, services or facilities to all customers including people with disabilities.

Our accessible customer service policies are consistent with the principles of independence, dignity, integration, and equality of opportunity for people with disabilities.

 

Accessibility Plan

This 2023- 2028 Accessibility Plan outlines the policies and actions that Lennox and Addington Resources for Children will put in place to improve opportunities for people with disabilities.

 

Accessible Emergency Information

Lennox and Addington Resources for Children is committed to providing customers and clients with publicly available emergency information in an accessible way upon request. We will also provide employees with disabilities with individualized emergency response information when necessary.

 

Training

Lennox and Addington Resources for Children will provide training to employees, volunteers, and other staff members on Ontario's accessibility laws and on the Human Rights Code as it relates to people with disabilities. Training will be provided in a way that best suits the duties of employees, volunteers, and other staff members. Lennox and Addington Resources for Children will take the following steps to ensure employees are provided with the training needed to meet Ontario's accessible laws.

 

Information and Communications

Lennox and Addington Resources for Children is committed to meeting the communication needs of people with disabilities. We will consult with people with disabilities to determine their information and communication needs.

We will ensure websites and content on those sites conform with  WCAG 2.0,Level AA

Lennox and Addington Resources for Children will continue to ensure existing feedback processes are accessible to people with disabilities upon request.

Lennox and Addington Resources for Children will ensure all publicly available information is accessible by request.

 

Employment

Lennox and Addington Resources for Children is committed to fair and accessible employment practices

 

Design of Public Spaces

Lennox and Addington Resources for Children will meet the Accessibility Standards for the Design of Public Spaces when building or making major modifications to public spaces. Lennox and Addington Resources for Children will put the following procedures in place to prevent service disruptions to accessible parts of its public spaces. In the event of a service disruption, we will notify the public of the service disruption and alternatives available.